Refund policy

Return & Refund Policy

At Nightlife, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may return eligible items within 14 days of receiving your order.

Returns

We accept returns within 14 calendar days from the date your order is delivered.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be returned in its original packaging where possible.
  • Proof of purchase may be required.

Items returned outside of the 14-day return period may not be eligible for a refund.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method. Please allow several business days for the refund to appear in your account, depending on your payment provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible. We will work with you to resolve the issue promptly and provide a suitable solution.

Return Shipping

Customers may be responsible for return shipping costs unless the item is faulty, damaged, or sent in error.

We recommend using a tracked shipping service when returning items, as we cannot guarantee receipt of returned packages without tracking information.

Contact Us

If you have any questions regarding returns or refunds, please contact us through the contact information provided on our website.